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rediff Business: BPO News
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HTMT to buy two US firms by year-end
The Hinduja Group-promoted business process outsourcing firm HTMT Global Solutions has set aside Rs 400 crore (Rs 4 billion) to close two acquisition deals in the US by the end of this year.
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Accenture BPO to hire 13,000 people
"We will increase our headcount from 37,000 to 50,000 in the next five years and set up more centres. Most of our business would be focused on the third party solutions and a little bit on the captive sector," said Accenture BPO Lead Executive P G Raghuraman.
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Publicis to set up outsourcing unit in India
"Our goal is to double revenues in the next three years. One of our new initiatives is the launch of a brand design agency Red Lion. We are also considering an outsourcing division," said Nakul Chopra, newly-appointed CEO of Publicis, South Asia. As per industry estimates, agency commissions in India are about 15 per cent, whereas margins in outsourcing work are as high as 30 to 40 per cent. Outsourcing in India could cut costs for clients by as high as 50 to 70 per cent.
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Europe job-losses not due to offshoring: Report
"Less than 10 per cent of all publicly announced job cuts at European banks since 2002 are due to offshoring. Internal restructuring accounts for the lion's share," according to a latest research report by German banking giant Deutsche Bank.
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Essar arm to buy BPO in Philippines
Essar group-owned Aegis BPO on Monday said it will acquire Philippines-based BPO, PeopleSupport, for $250 million (around Rs 1,050 crore) in an all-cash deal.
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Outsourcing? Tech to blame, says Obama
"Over the last few decades, revolutions in technology and communication have made it so that corporations can send good jobs wherever there's an Internet connection. Children here in Missouri aren't just growing up competing for good jobs with children in California or Indiana, but with children in China and India as well," Senator Obama said at a campaign rally in Springfield, Missouri.
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New Zealand Bank to send jobs to India
A meeting with the staffs at the bank's lending services centre in Auckland and customer transaction service centre in Wellington took place on Tuesday, which according to NZPA report is the beginning of a two-week consultation period over the outsourcing of the work to India.
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Australian bank to offshore 400 IT jobs to India
The bank has shortlisted technology companies Infosys and Oracle to develop its billion-dollar, next-generation platform, which will form the key pillar in the bank's technology transformation plan, dubbed Program NEOS.
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Aviva may not absorb vendors' operations
Aviva, the UK-based insurer may drop plans of absorbing the outsourcing operations from its existing vendors, including WNS Global Services, EXL Services and 24x7 Services, sources who declined to be identified said. The outsourcing deal is valued at $1 billion over a 10-year period.
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Sub-prime swells coffers of Indian LPOs
Firms are flooded with credit crisis-related litigation jobs from American law companies.
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